Shipping Information

Shipping Methods

All orders ship via UPS from our fulfillment facility. At checkout, you'll see real-time UPS rates calculated based on your order size, weight, and destination. Choose the option that works best for your timeline.

• UPS Ground — Most economical option. Estimated delivery 1–5 business days depending on distance from our facility. Best for non-urgent individual orders.
• UPS 2-Day Air — Guaranteed delivery in 2 business days. Ideal when you need your order by a specific date and have a week or more lead time after production.
• UPS Next Day Air — Guaranteed next business day delivery. Available for urgent situations — note that production time still applies before shipment.

Free Shipping on Orders of 10+

Order 10 or more jackets in a single order and standard ground shipping is on us — no coupon code required. This applies to team store orders and individual checkout orders alike.

Production Time

Every jacket is custom embroidered to order. Please allow 10–14 business days for production before your order ships. This is in addition to the shipping transit time you select at checkout.

Team Store Orders

For team store group orders, production begins once the store closes and the full order is confirmed. The completed order ships to the team lead at the address provided during store setup.

Tracking Your Order

Once your order ships, you'll receive a UPS tracking number via email. You can track your package directly at ups.com or through the UPS mobile app.

Questions About Your Order?

Contact us at our contact page with your order number and we'll look into it right away.